Aranyu

1. Introduction

At Aranyu Technologies Private Limited ("Aranyu", "we", "us", or "our"), we are committed to safeguarding the personal data of users who explore and book travel experiences through our platform (aranyu.com). This Privacy Policy aligns with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Types of Data We Collect

Identity Data: Full name, gender, date of birth, government-issued IDs
Contact Data: Email, phone number, address
Booking Data: Booking history, travel preferences, experience types
Payment Data: UPI ID, masked card details, transaction history
Usage & Device Data: IP address, browser info, device ID, cookies

3. Purpose of Data Collection

To manage and confirm bookings
To send important updates and promotional offers
To fulfill regulatory obligations
To enhance the platform’s performance and user experience
To personalize travel recommendations
To detect and prevent fraud

4. Lawful Basis for Processing

Your data is processed based on your consent, contractual obligations, legal mandates, or our legitimate interest in improving services and ensuring platform safety.

5. Data Sharing and Disclosure

With verified partner vendors or hosts
With payment processors for secure transactions
With service partners bound by confidentiality
With government authorities when legally required

We do not sell or lease your data to any third-party marketers.

6. Your Rights

Right to Access Your Data
Right to Correct Inaccurate Information
Right to Request Data Erasure
Right to Withdraw Consent

To exercise any of these rights, email us at support@aranyu.com.

7. Data Security

We implement encryption, secure servers, and firewall protection to keep your personal data safe. While we take all reasonable steps, no digital system can be entirely risk-free.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Any unused data is securely deleted or anonymized.

9. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted.

10. International Data Transfers

Your data is primarily stored and processed in India. If it’s ever transferred outside India, we ensure the receiving party provides adequate data protection measures.

11. Grievance Redressal

If you have questions or complaints, please reach out to our Grievance Officer:

Name: Sai

Email: support@aranyu.com

We respond within 48 hours and aim to resolve complaints within 15 business days.

12. Changes to This Policy

We may update this policy periodically to reflect changes in law or our business operations. Significant updates will be notified via email or app alerts. Continued use of our services implies acceptance.

Privacy Policy