Cancellation & Refund Policy

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Our Refund & Cancellation Policy

Last updated: 06 June 2025

At Aranyu Technologies Private Limited, we aim to maintain transparency and fairness in all booking and refund-related activities. The following outlines our refund and cancellation terms for bookings made via aranyu.com:

Booking Cancellations

Cancellations are accepted only if requested within a short window after booking. If the reservation has already been confirmed with our local partners or vendors, cancellation may not be possible.

Non-refundable Bookings

Some experiences, stays, or packages may be marked as non-refundable due to the nature of the service. In such cases, cancellations or date changes will not be entertained after confirmation.

Service Issues or Mismatches

If the service or experience does not match the description provided on our platform, you must report the issue within the same day of usage. Our team will verify and work with vendors to determine eligibility for partial or full refunds.

Delays or No Shows

We are not liable for delays or no-shows caused by third-party operators. However, we will coordinate with our partners to assess whether compensation or rescheduling is possible.

Refund Timeline

Once a refund request is approved by Aranyu Technologies Private Limited, the amount will be processed/refund within 1–6 business days. The actual time for the amount to reflect in your account may vary based on your payment method or bank.

Note: For any refund or cancellation-related support, kindly reach out to us at support@aranyu.com.
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